Before the merger between AT&T and the largest satellite service, DirecTV, was approved by the U.S. Department of Justice and the FCC, they added the usual terms and conditions that would cover the deal. Most probably won’t concern you. Unfortunately, I don’t think any of those terms and conditions covered customer support and phone menus. […]

Apple clearly has a difficult time figuring out how to conquer the living room. At one time, it was thought that Apple might be building a TV set. That emerged from a Steve Jobs quote in Walter Isaacson’s authorized biography of him. Jobs announced the discovery of the greatest TV interface ever, and that surely freaked […]

So as we close in on Apple’s media event next week, it appears the basics of the next iPhone refresh are pretty well known. There will be an iPhone 6s, and an iPhone 6s Plus. Both will sport faster processors, perhaps more onboard memory, a better camera with more megapixels, Force Touch and perhaps a […]

So when Tim Cook complains about the shortcomings of the TV/living room experience, just what is he talking about? Unfortunately, when he’s interviewed, there are seldom follow-up questions. They just move on to other subjects, grateful they got to talk to him in the first place. But rather than guess what he meant, I’d rather focus on […]