You love them, you hate them. The products are great, but some of the marketing and product initiatives are inscrutable. Even though Apple is supposedly doing surprisingly well during this holiday season, despite the economic downturn that may have not bottomed out, I’m sure they’ve also done plenty to upset customers in one way or […]

When the analysts get the essence of a new Apple product announcement essentially correct, you sort of expect that a few of the mainstream members of the press probably got an advanced peek. No doubt you’ll also see some early reviews that clearly not rush jobs, but clearly indicate the author had a lot of […]

In the scheme of things, Apple has what is considered the best support in the PC industry, but don’t feel too confident about that, because that may not be saying much. Based on the surveys in Consumer Reports magazine, for example, the company barely rates a “B,” and that’s not something to be proud of. […]