I suppose the move must have made perfect sense to a lot of AT&T’s executives. After all, the company was a survivor in the aftermath of a long-ago antitrust decision to break up “Ma Bell,” and create a bunch of “Baby Bells.” AT&T’s second coming was the result of mergers and acquisitions, and thus, when […]

A key element of making a new product a success is customer retention. If someone buys the product once, you hope that they’ll consider buying a newer version when the time comes. So even if you succeed in converting lots of new customers, if they go elsewhere next time, a company’s chances for long-term success […]

I have to admit this one caught me by surprise. On Tuesday, AT&T made assurances that they’d be bringing 5,000 offshore support jobs to the U.S. if their proposed merger with T-Mobile was approved. What’s more, they also promised that, although there would be those expected staff reductions to eliminate “duplication,” such reductions would come […]

So the other day, one of those famous one-liner emails from Steve Jobs appears, stating that Ogg Theora, an open source multimedia codec, faces potential patent issues. The conclusion is that Apple must be responsible, although they forget that there is actually an H.264 organization that manages a patent portfolio for such content. Maybe it’s […]