It’s easy to place the cause for some the world’s ills on defects in Microsoft’s software, and I’m going to make it even easier. The implied claim in this headline may seem outrageous at first blush. But I would rather present some of the possibilities — serious and otherwise — before you dismiss it completely. […]

So put yourself in this position: You purchased an iPhone, an iPod, or a new Mac. The specific product doesn’t really matter, but the important thing is that it doesn’t perform to your expectations. Far from it, in fact. You bought the gadget on the promise that Apple’s gear “just works,” and found that, as […]