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    Apple Circles the Wagons

    November 12th, 2008

    When Bill Gates appeared to a round of boos and catcalls on a satellite feed during a Macworld Expo keynote some years ago, you wondered why Steve Jobs was so readily conceding the operating system wars. Jobs went on to state that, for Apple to succeed, Microsoft didn’t have to lose. You’d think he was […]


    Microsoft’s Mojo Declines Inexorably

    March 31st, 2008

    It wasn’t so long ago that Microsoft had a fearsome presence in the PC industry. If you got on their bad side for any reason, were viewed as a potentially serious competitor, or some combination of both, you had to prepare for them to trounce you. Certainly Netscape felt their wrath, as did companies that […]


    The Leopard Report: It’s All About Customer Satisfaction

    March 17th, 2008

    One thing is perfectly clear and that’s the fact that most Mac users who have upgraded to Leopard are quite satisfied with that decision. Surveys show over 80%, which is extremely good, particularly when you compare the levels recorded with Windows. What do I mean? Well, Windows XP gets a pretty decent rate too, but […]


    Newsletter #428 Preview: The iPhone and An Owner’s Disconnect

    February 10th, 2008

    Imagine if you were one of the hundreds of thousands of people who waited for the iPhone to be released, and you ended up buying one. Although you were pretty satisfied with the product, you got upset with Apple, and sold it a few months later. Despite the fact that the iPhone has extremely high […]