In yesterday’s column, I cited stats that indicated that the iPhone 7 was surprisingly successful in the June quarter, with sales slightly above last year, and ahead of every other smartphone on the planet. These are the kinds of numbers that continue to cement Apple’s position in the market. So even though Android rules the […]

When I wrote that Microsoft had a potential Consumer Reports problem on its hands, I didn’t see — at least not yet — the tip of an iceberg. Clearly the story has taken hold and has garnered attention in lots of places. It also raises the specter of a wider range of product defects that […]

Believe it or not, Microsoft is now in the crosshairs of Consumer Reports for Surface laptop and notebook defects. This comes as somewhat of a surprise, since CR’s usual target is Apple Inc. So over the years, Apple has consistently been given short shrift from CR. In its efforts to simplify technology for a mass audience, […]

One thing is certain: When someone attempts to predict Apple’s future plans, you should be cautious about the result. Well, unless that news comes direct from Apple. Even then, there’s the expected hype factor. So we have those almost endless reports about whether the so-called iPhone 8 will have a Touch ID fingerprint sensor or […]