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    Newsletter #492 Preview: Microsoft Still Believes
    it Can Fool All of the People All of the Time

    May 3rd, 2009

    Well, folks, get ready to suspend your disbelief. Microsoft has done it again. There’s a new ad campaign in which someone is given money and asked to go into a consumer electronics store and buy a note-book. Once again, Microsoft demonstrates that they require suspension of disbelief to get their point across. In this particular […]


    Newsletter #474 Preview: Is Apple Using Focus Group Testing?

    December 28th, 2008

    If you can believe Microsoft, they frequently put groups of users in little test rooms — or some sort of testing environment — and expose them to the new features in a product. By gauging their reactions, they decide whether those capabilities deserve to go into production. Now if you look at Microsoft’s shipping products, […]


    When Does Simple Become Complicated?

    December 9th, 2008

    This question may seem self-contradictory, but I have a point to make. Back in the mid-1990s, there were so many models of Macs to choose from, it was usually near impossible to pick one from the next. Even Apple’s own executives would fail this test. This was particularly true with the low-end Performa series, the […]


    Newsletter #466 Preview: A Hard Look at Some of Apple’s Design Mistakes

    November 2nd, 2008

    Some of the folks who bash Apple, unfortunately, do it based on erroneous assumptions. Take the claim that Macs are overpriced, or that there’s an Apple Tax of some sort that you pay for the privilege of buying a computer that just works. In fact, if you actually configure a Mac and a PC as […]