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    Is Apple Lying to You?

    May 4th, 2007

    It seems quite certain that most of you trust Apple Inc., at least to some extent. After all, you buy their products, and no doubt depend on your Macs for a wide variety of critical tasks, such as balancing your checkbook, creating Web sites, writing and publishing books, magazines, newspapers and lots more. If you […]


    The Battery Recall: Now Apple and Dell Have Something in Common

    August 25th, 2006

    You like to think that Apple and Dell have as much in common as the U.S. and Iran, but the PC business is a lot different. These days, many of the products you buy, from these and other PC makers, have lots of parts in common. Many are even built in the same factories in […]


    How Apple is Changing Expectations: No, It’s Not a Secret!

    February 18th, 2006

    As the first MacBook Pros begin to ship, there is no mystery why Apple continues to trump its rivals. Back in January, when the Intel-based laptop was first introduced, two versions were described and a February delivery date was promised. And you know about promises from computer companies. Microsoft, for example, hasn’t done very well […]


    The Leopard Report: Overcoming Common User Problems

    February 11th, 2006

    When you live and work in a highly technical world, it’s easy to take things for granted. Take such common terms as the Finder and the Open dialog box. Elementary, my dear fellow Mac user, yet for millions out there who use Macs with reasonable flexibility, these terms are as foreign as calculus to a […]