I’m of two minds about Genius Bar. The idea is surely compelling enough to make it one of the most important features of an Apple Store. Assuming the Genius staff knows what they’re doing, which is usually the case, it gives you a way to get free hands-on help direct from Apple. You don’t have […]

Understand that Apple hasn’t held a press event since last October. After last month’s quarterly conference with the financial community, Tim Cook has given speeches, met with the President and granted a few interviews to friendly reporters. But it’s not that a lot of new material can be found in those statements, at least when […]

Recently I spent several hours fiddling with the audio settings on my Kia’s sound system, such as it is. I’ve had a lot of cars over the years, cheap, mid-priced and expensive, and never had the audio hardware that just worked without some manual labor to fix the tonal balance. Not once. The default settings were […]

I suppose Ford’s executives felt that a partnership with Microsoft to create a new user interface scheme for their vehicle’s infotainment systems seemed perfectly logical. After all, Windows was the number one personal computing platform on the planet — this was before the amazing growth of iOS and Android. Surely giving customers something built by the company […]