All right, we all know that Apple Inc. traditionally gets better marks for customer support and service than pretty much any other PC maker or even consumer electronics company on the planet. Certainly those accolades are well-deserved, and they largely come from customer surveys. So even Consumer Reports, which still doesn’t understand how to evaluate […]

Any time Apple has a new operating system under development, you can bet there will be plenty of speculation, not to mention a wide range of hopes and dreams about the shape of the finished product. But Snow Leopard is a different breed of cat, if you’ll excuse the lame pun. You see, it’s supposed […]

I recall writing several articles detailing my original expectations of Leopard, and my sincere hope that Apple, having extra time to finish it up, would grace us all with a more stable release. Depending on your point of view, they may or may not have succeeded. But it’s my feeling Apple delivered a product that […]