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    Newsletter #430 Preview: Apple and Microsoft: Where’s the Trust?

    February 24th, 2008

    It’s clear that trust is hard to earn, and extremely easy to lose. Here in the U.S., we don’t trust government, and we certainly wonder about those lavish promises the presidential candidates are making that will be promptly forgotten the day after the election. With the endless battle between Apple and Microsoft taking on new […]


    How Apple is Changing Expectations: No, It’s Not a Secret!

    February 18th, 2006

    As the first MacBook Pros begin to ship, there is no mystery why Apple continues to trump its rivals. Back in January, when the Intel-based laptop was first introduced, two versions were described and a February delivery date was promised. And you know about promises from computer companies. Microsoft, for example, hasn’t done very well […]


    Mac OS 10.5: Time for a New User Interface?

    April 2nd, 2005

    The other day I read an article comparing the NeXT operating system to today’s Mac OS X. It is interesting to see the obvious resemblances, such as the Preview application, a Dock and a file viewer (they didn’t call it Finder, or risk an Apple lawsuit) that sported a column view feature. At the same […]