I’m of two minds about Genius Bar. The idea is surely compelling enough to make it one of the most important features of an Apple Store. Assuming the Genius staff knows what they’re doing, which is usually the case, it gives you a way to get free hands-on help direct from Apple. You don’t have […]

Let’s be clear about this: AT&T may have been the best wireless carrier partner for the iPhone from a business standpoint, but any customer who has encountered a spate of dropped calls will tell you there ought to be a better way. Now the story goes that Apple first brought the concept of the iPhone […]

As I write this, Apple’s stock price is soaring, and that’s a surprise. Usually, after they release record-breaking financials, Wall Street seems to react negatively. No, I’m not about to explain the workings of the financial community, and I doubt anyone can with any meaningful level of accuracy. The biggest difference this time out is […]

Suppose I told you a few months ago that Apple would come out of the April through June quarter with the highest revenues ever for a non-holiday period. Would you believe me, or just assume that the worldwide recession would make it impossible even for Apple to deliver credible financial results? Certainly many financial analysts […]