I suppose it’s going to be a long time before we stop talking about the best-selling biography of Steve Jobs from author Walter Isaacson. It’s filled with fascinating details, and tantalizing clues. Consider Apple’s “hobby,” the Apple TV, which continues to be a product in search of an end game. Now the claim that Jobs […]

So the press has a new theme today, and that is that Tuesday’s Apple media event was a huge disappointment, simply because the new iPhone looks the same as the iPhone. Reminds me of an old Who song about the new boss being the same as the old boss. In any case, Apple often keeps […]

It seems that it is becoming more and more difficult for Apple to keep secrets these days. Days before the official invitations went out, we already knew that Apple planned a media event for October 4th, and that it would take place at Apple’s corporate campus in Cupertino, CA, rather than at some exhibit hall […]

A key element of making a new product a success is customer retention. If someone buys the product once, you hope that they’ll consider buying a newer version when the time comes. So even if you succeed in converting lots of new customers, if they go elsewhere next time, a company’s chances for long-term success […]