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    Reality Check: Do Mac Troubleshooting Sites Help or Hinder?

    November 9th, 2006

    You can imagine the scene: Just as soon as a new product arrives from Apple, be it hardware or software, you can bet that a few complaints will appear on various and sundry support sites. It may be chronic system crashes, noisy audio ports, excessive fan noise, and, no, I didn’t invent any of these […]


    Why Do Others Have Problems and Not Me?

    January 1st, 2005

    Maybe it’s age, but it’s been a long time since I actually tweaked my system beyond basic setups, except when writing a book or article. While some might regard me as a perfectionist, I dislike monkeying with the system unless it’s necessary to make things work properly. I prefer to just set it and forget […]