There were loads of expectations ahead of Tuesday’s announcement that Verizon Wireless would put the iPhone on sale beginning on February 10th. Add all of them up, then consider the simplest and quickest path to availability, and you end up with the latter. Even Steve Jobs didn’t consider the event important enough to show up; […]

On the eve of the expected announcement that the wishes of many mobile phone customers would be fulfilled with the arrival of the iPhone on Verizon’s network, there’s a larger question that’s not so easily answered. That question is whether a large number of supposedly disgruntled AT&T customers will switch as soon as their contracts […]

With CES in action this week in Las Vegas, as usual, you can bet that Apple’s absence will be felt more than ever. Apple doesn’t do the trade show circuit; they even stopped attending the Macworld Expo, emphasizing their own specially targeted media events, and the ability to reach customers via a growing retail chain […]

As most regular readers know, I’m not enamored of Consumer Reports and the way the magazine handles personal technology. Their efforts to simplify and generalize possibly complex information ends up helping nobody. While they no doubt accurately represent reader surveys about product and service reliability, the actual reviews are tragically flawed. I’m also concerned why […]