Ever since the very first Mac appeared, the question “Where’s my file?” has been asked over and over again. Depending on the app, it may be saved to one folder or another by default, and there may be special settings for that. But at the end of the day, the location might not be crystal […]

You know the score. You receive a file from someone, and nothing you have on your Mac or PC can open that document. Nothing. It might as well be empty space as far as you’re concerned, and therein lies the dilemma. How do you weigh a company’s interests in having a proprietary format that requires […]

As you know, when you buy an app, you don’t actually own it. You own the license to use it for as long as you like. And that can be a pretty long time, although new computers and new operating systems may make it impossible to use. So if you have Word 5.1a, released in […]

Supposedly Microsoft is in favor of focus group testing, the better to evaluate new products and get public reaction. Yet you have to wonder how they continue to come up with curious, ill-thought solutions that seemingly defy logic. Take the ribbon toolbar. Microsoft wanted you to believe that toolbars containing icons that were context sensitive […]