In the wake of a press release from RESCUECOM, a third-party computer repair service, that Apple remains the top-rated company, I have to wonder why so many people perceive Macs and recent Mac OS versions as seriously flawed. Clearly there’s a disconnect, since other surveys, from Consumer Reports and elsewhere, also show superior ratings for […]

As I read the complaints about the lack of a Web cam and “true multitasking” on the iPad, I’m reminded of the complaints folks voiced years ago about the original Mac OS. In those days, as I mentioned in yesterday’s column, Apple cobbled together a cooperative multitasking system to allow you to run more than […]

In the old days of CRT displays, I never, ever, got a perfect product. Except perhaps for the original 13-inch Apple RGB color display, every one of them was defective in some fashion. Now you can call me obsessive/compulsive, or just picky, but my eyes would discern the minor irregularities in screen geometry, where the […]

The financial community has, in the past year, warmed to the inevitable success of Apple’s business plan, and you wonder why it took so long. For so many years, you see, the words “beleaguered” and “Apple” were synonymous. Whenever Microsoft released a new version of Windows, you just knew that the Mac couldn’t possibly compete, […]