When Ford wanted to add a modern infotainment system to their motor vehicles they partnered with Microsoft. I suppose that seemed a logical move at the time, since most anyone with a personal computer used Microsoft’s operating system. So surely that company knew how to design a proper user interface.
But for a car?
Well, MyFord Touch became the feature owners loved to hate. Slow menus, touchscreens that often didn’t sense your touch, and a general byzantine interface. It all compounded to reduce the scores in the J.D. Power Initial Quality Study. Ford vehicles were otherwise quite reliable overall. They were well rated for ride and handling, though admittedly they fudged some of the fuel economy numbers on some of their vehicles. But when it came to the infotainment system, frustration ruled.
Continue Reading… [1]
Related Posts:
- Newsletter Issue #1055 — Upgrading Your Mac: The… [2] I was young and foolish — more or less — when I first brought a Mac into my home, after working on them at a prepress…
- Newsletter Issue #1036: A Vintage Mac Tale: Volume One [3] According to the latest estimates, the average age of a new car in the United States is 12.2 years. In other countries, it may be longer,…
- Newsletter Issue #1050 — The Apple Vision Pro — I… [4] All right, I couldn’t resist the pun. But let me put my cards on the table. You see, I have owned a number of Apple gadgets…
- Newsletter Issue #1054 — A High-End Audio Attempt on… [5] Before I get going with this review, I need to explain where I came from when it comes to home audio history. Back in the 1960s,…
- Newsletter Issue #1034: Riding in the Tesla Model 3:… [6] It's fair to say that Tesla has continued to confound expectations. Few new car makers survive, and a number of older brands have faded. Try, for…